Regional Personal Training Manager

Position Title: Regional Personal Training Manager

Reports to: Personal Training Director

Director Reports: Yes (Personal Training Mgrs)

FLSA Status: Full-time, Exempt

PTO Eligible: Yes

Benefits Eligible: Yes

Payment Type: Salaried, Semi-monthly

Pay Grade: n/a

OVERVIEW

A the club Regional Personal Training Manager is responsible recruiting for, hiring, onboarding, and mentoring new and existing personal trainers to become get acclimated to the performance expectations of the club personal training program as well as to ensure that the program grows and/or maintains targeted levels of monthly production. \At all times, the Personal Training Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position along with full understanding of organizational and departmental policies, is expected to disseminate changes in policy, procedure, or performance expectations to his/her department in a clear, concise, and timely manner while representing the organization positively.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and or ability required.

Assists the Personal Training Director in recruiting, hiring, and onboarding new Personal Training Manager for his/her assigned region.

Provides new personal training manager a specific schedule of onboarding activities (to cover the first 30 days of employment

Schedules trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the current POS system

Coaches personal trainers on running an effective consultation for a prospective training client; Shadows previously trained personal trainers to evaluate their proficiency on providing client consultations

Instills in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department

Leads all personal training staff by example in knowing, following, and understanding specific personal training and also C4F policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures

Conducts session quality reviews of existing personal training staff within the assigned region

Supports the Personal Training Director by effectively disseminating new personal training sales strategies, as rolled out by the Personal Training Director

Performs consults (monthly minimums as determined by Persona Training Director)

Understands departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele

Responsible for promoting client retention in his/her assigned Clubs by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed

Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting

Oversees assigned PT managers and leads within the region working closely with them and all PT staff within the designated region to ensure company financial and customer satisfaction goals are met

Drives the implementation of company programs by motivating and supporting club team within the region to develop and implement action plans that meet operational and organizational objectives.

Responsible for assisting in the achievement of club PT goals within assigned clubs

Responsible for identifying, interviewing, and hiring personal training managers and to assist PT Managers in hiring additional PT staff in assigned clubs

Demonstrate successful leadership as well as techniques – both sales, training, and recruiting/hiring; leading by example

Train, coach, monitor PT team successes, and holding PT Managers accountable at assigned clubs

Responsible for counseling, disciplining, and termination of PT Managers and assisting PT Managers when addressing the same with PT staff in assigned clubs

Communicates effectively with upper-management about all successes, deficiencies, concerns/problems, identified areas of improvement, etc. regarding assigned region

Communicates and drives company policy, procedure, and vision in all areas of management

Drives PT revenue through personal sales meeting minimum requirements for Regional PT position as well as through effective management of assigned PT teams

May choose to maintain a regular personal training schedule alongside responsibilities described above (TBD by PT Director based upon needs of the region as identified by the Personal Training Director):

Delivers fast paced, pre-designed workouts to medium and large groups of clients

Leads and motivates clients throughout intense training sessions

Builds and then maintains a highly engaged member participation base

‘Practices what is being preached’...Lives a lifestyle similar to the way you want clients to live theirs.

Ensures safety of participants in regard to exercise technique and participation of boot camp activities as well as to modify specific exercises in order to create accommodations for varying skill levels among participants

Attends weekly and monthly fitness meetings and required educational presentations; may be asked to assist in preparation of said meetings and presentation of specific topics in said meetings

Maintains member engagement through social media and "promote the brand"

Acts as a fitness leader in the community

Cover unstaffed clubs/Clubs without a PTM as to ensure we maintain a fully functional PT department.

All other duties as assigned by PT Director, Managing Partner, or other Executive Leadership Officer

ORGANIZATIONAL RELATIONSHIPS

The position reports directly to the Personal Training Director assigned to PTM’s Club facility.

REQUIRED QUALIFICATIONS

1) Knowledge, skills & abilities

Experienced Certified Personal Trainer with previous experience

Knowledge of physiology, exercise technique, and body mechanics so as to assess and provide necessary guidance in regard to functional training for women during pregnancy as well as to members recovering from illness or injury and improve repetitive motions or offer alternative to endurance and/or strength training activities

The ability to pass a personal training Strength and Conditioning Assessment

Both detail- and results-oriented with high degree of professionalism and organizational skills and an ability to multi-task

Positive, motivating, and effective interpersonal communication skills

Desire and capacity to train all fitness levels

Excellent communication and customer service skills, including gregarious personality, an innate ability to motivate and inspire, and unstoppable energy

Demonstrated ability to work both autonomously and collaboratively within teams

2) Minimum certifications/education/experience level

High School Diploma or equivalent (GED) is required; 2- or 4-yr degree in an exercise science or related field is preferred

Previous personal training sales experience, a plus

Must hold a current fitness certification from an approved education company such as ACSM, ACE, NASM, NCSA, AFFA, NFPT (NCCA Certified)

Must be CPR/AED certified

Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Mental Demands:  Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure

Physical Demands/Environmental Factors:  Work with frequent interruptions; climbing, stretching, frequent light lifting of weights, bars, and other exercise equipment; occasional lifting of up to 50 pounds use of computer with some repetitive hand motions

Regulated air temperature and humidity in gym facilities and office environment, however, temperatures and humidity may be elevated while group and personal exercise activities are being performed

Regular standing, walking, crouching, kneeling, stretching, lifting, and other physical activity are required while performing the duties of the role

Sitting, close reading, and typing are required while performing the duties of the role

Noise level is generally low but may be louder and more intense in gym facilities

Travel will be required as described above

Hours are as scheduled but will also include early mornings, late evenings, and some weekend assignments. Additionally, there will be special occasions and/or activities that require extended hours of availability related to events, launches, Club openings, etc., but the need to remain flexible enough to meet client availability is paramount. Further, the RPTM may be expected to ‘fill in’ when a PTM is not available.

Most common schedule is as follows and changes must be pre-approved by the Personal Training Director:

SAME HOURS AS OTHER REGIONALS AND PT DIRECTOR

Mon – Thurs: 9a to 7p

Fridays: 9a – 5p

Sat/Sundays: On specific assignment

In new Clubs, the RPTM will be assigned to work two (2) of the first four (4) Saturdays after Club opening

ACKNOWLEDGEMENT

Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of the club Human Resources or the Managing Partner.

Approved By:    Mary P Donovan Pope, HR Director          Date: 9-30-2021

The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of all responsibilities, duties, and skills that may be required. The club leadership and/or my direct supervisor have the right to add or change duties at any time. This job description supersedes all prior job descriptions for this position as well as rescinding all past and present job descriptions that do not reflect the current requirements of this position. My signature below indicates I understand and acknowledge my job description.

Employee Signature: _________________________________                 Date:        _______________

Rev. 9-2021 – mpdp